Yes, all our commercial software can run natively on Apple Silicon. The installers are delivered as so-called universal binaries and contain native versions for Intel processors and Apple’s M1/M2/M3/M4 processor line.

Due to the advanced signal processing techniques some plugins require more CPU resources which can cause audio-dropouts. We recommend setting the audio buffer-size to 1024 or better 2048 samples to prevent these issues. However, most modern machines should also handle all plugins with shorter buffer sizes – even if multiple instances are loaded.

The DAWs mentioned on the product page are the official supported ones, which the software was tested with. However, many users reported that they are successfully using the plugins also with other hosts as for example Logic or Adobe Premiere. We suggest to use the free trial period to find out if the product works in your context.

If you are using accentize software as trial version you will always have to open up the UI and start trial mode after loading a new plugin instance. This is also the case if you re-open a project in which accentize plugins are being used in trial mode. After purchasing and activating the plugin this won’t be necessary anymore and the plugin loads completely without having to open the UI.

The software comes in the form of audio plugins. This means, to run it you will need some kind of host application – a so called Digital Audio Workstation (DAW). After installation you can process audio inside this host software and load the accentize plugins. Besides common audio applications (Reaper, ProTools, Logic…) you can also use some video editing software as a host (FinalCut, Premiere…).

To de-install the software you need to remove the plugin files you chose to install. On MacOS the files are located at /Library/Audio/Plug-Ins or /Users/{{USERNAME}}/Library/Audio/Plug-Ins. On Windows the default location is C:\Program Files\Common Files\VST3.

Please visit the Activation Page and enter the code you received from the reseller. You will then receive a serial key / iLok activation code and instructions on how to use it. The code you received from the reseller cannot directly be used as a serial key or iLok activation key.

If you are interested in upgrading your already purchased products to its PRO version please log in to your account and navigate to the UPGRADES tab.

During the checkout process you can choose between either PayPal, credit card or ApplePay payment. The whole checkout process is conducted via our e-commerce partner paddle.com.

After completing the checkout you will automatically receive an e-mail containing your invoice document.

Our e-commerce partner, Paddle.com, manages the entire checkout process, including VAT calculation, based on your location. During checkout, business owners have the option to enter their VAT ID to update or remove any applicable VAT from their purchase. To do so please fill in your details (e-mail, country) in the checkout window and press continue. Then, there will appear a link “Add Vat Number” on the left where you can enter your VAT ID.

Since our products are all digital goods we cannot revoke access and thus not grant any refunds. Please use the free trial period to make sure you really need the product before purchasing.

Depending on the product we use either iLok or a simple serial key licensing system. The products requiring iLok authorisation are: Chameleon, ChameleonSurround, dxRevivePro,DeRoomPro and SpectralBalance. Our serial key protected products are: DeRoom, DialogueEnhance and dxRevive.

You will find some guides on how to use iLok protected products here.

No, you don’t. For our iLok protected products you just need a free iLok account and to install the free iLok License Manager. You can then activate the product either to a physical iLok, to your iLok Cloud or directly to a machine.

Yes, you can try out every product for seven days!

A purchased license allows you to activate the software on up to two machines (or iLok activation locations). This is the case for both iLok and serial key protected products. Please note that both activations can only be used by you. If multiple people need to use the software you have to buy additional licenses.

The iLok protected plugins (Chameleon, ChameleonSurround, dxRevivePro, DeRoomPro, Spectralbalance, VoiceGate) require an internet connection for redeeming the activation code in the iLok license manager. Afterwards it is possible to use them offline. Our serial key protected products (DeRoom, DialogueEnhance, dxRevive) don’t require any internet connection.

To change your password navigate to the account area by clicking the My Account icon in the top menu bar. Then navigate to Account Details where you can set a new password. In case you forgot your old password you can use the “Forgot password” button next to the login form.

To change your email navigate to the account area by clicking the My Account icon in the top menu bar. Then navigate to Account Details where you can set a new email address.

To change your email navigate to the account area by clicking the My Account icon in the top menu bar. Then navigate to Account Details where you will see a delete account link at the very bottom.