When using the plugins in Trial Mode the offline rendering will not work for some DAWs. After activating with a valid license key exporting will work as expected.
Due to the advanced signal processing techniques some plugins require more CPU resources which can cause audio-dropouts. We recommend setting the audio buffer-size to 1024 or better 2048 samples to prevent these issues. However, most modern machines should also handle all plugins with shorter buffer sizes – even if multiple instances are loaded.
The DAWs mentioned on the product page are the official supported ones, which the software was tested with. However, many users reported that they are successfully using the plugins also with other hosts as for example Logic or Adobe Premiere. We suggest to use the free trial period to find out if the product works in your context.
If you are using accentize software as trial version you will always have to open up the UI and start trial mode after loading a new plugin instance. This is also the case if you re-open a project in which accentize plugins are being used in trial mode. After purchasing and activating the plugin this won’t be necessary anymore and the plugin loads completely without having to open the UI.
The download link for the manual of each plug-in can be found on every product page next to the installer download buttons at the bottom.
The software comes in the form of audio plugins. This means, to run it you will need some kind of host application – a so called Digital Audio Workstation (DAW). After installation you can process audio inside this host software and load the accentize plugins. Besides common audio applications (Reaper, ProTools, Logic…) you can also use some video editing software as a host (FinalCut, Premiere…).
To de-install the software you need to remove the plugin files you chose to install. On MacOS the files are located at /Library/Audio/Plug-Ins or /Users/{{USERNAME}}/Library/Audio/Plug-Ins. On Windows the default location is C:\Program Files\Common Files\VST3.
If you are currently enrolled as a student in an audio related course you can get a 50% student discount on all our products. Please send us some proof of enrollment to sales[at]accentize.com. After verification you will receive your discount code. For teachers or lecturers we offer a 30% discount after sending us some kind of certification. This discount is not combinable with other discounts.
If you are interested in buying multiple products at once you can find some bundle deals in the Products->Bundles section. In case you need the same product multiple times please send us a mail to sales[at]accentize.com and state which product you would like to buy how many times. We will get back to you as soon as possible.
During the checkout process you can choose between either PayPal or credit card payment.
After completing the checkout you will automatically receive two mails: one containing your license and another one containing a receipt. The receipt email also includes a link to enter your invoice address an VAT ID to obtain a proper invoice for your purchase.
The whole checkout process including VAT calculation will be done by our e-commerce partner paddle.com and is based on your location. Business owners have the possibility to enter their VAT ID during checkout to update/remove any VAT from their purchase.
For all products you can get a full refund within 14 days of your purchase. This only holds for products you haven’t activated yet. After activation you lose your right to a refund! For evaluation please use the 7 days trial mode which is accessible without having to buy or activate the product.
Yes, you can try out every product for seven days with full functionality! (Note: in some DAWs offline rendering will not work in Trial Mode).
A purchased license allows you to activate the software on up to two machines. In case you need more activations contact us at support[at]accentize.com.
For using the products in trial mode you need a constant internet connection. Once you have purchased a license, you only need an active internet connection for activation. Afterwards internet access is not required anymore. Recently we also added offline activation for some products (Currently available for: Chameleon, DeRoom Pro, SpectralBalance, VoiceGate).
In the most recent versions of our plugins you will find a button to de-authorize a machine in the top right corner of the UI. Additionally, there is a login area to manage your licenses and monitor activations at License Management.
The login area and account creation is fully optional and not necessary for using the trial or purchasing a license. It just offers some additional features to easily monitor on which machines your licenses have been activated and also de-activation possibilities. It will also provide you quick access to all installer download links and user manuals.
You will first have to create an account by pressing register in the top right corner in the login area. Even if you have already purchased a product this is necessary to set your password. If you use the same e-mail you used during check-out the license will automatically appear in your account. If you use another email you can add all licenses manually by entering the serial keys.
To change your e-mail address please create a new account with the new e-mail by pressing register in the top right corner in the login area. After confirming your new mail address by clicking on the link in the confirmation e-mail, you can add your licenses by entering the serial keys. They will then automatically disappear from your old account.